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Year-around part-time position

20 hours per week

Summary of Duties: Provides customer service to patrons and clerical support by performing the following duties.

Essential Duties and Responsibilities:
• Welcome and assist visitors or direct them to the appropriate staff member.
• Answer phones; answer routine questions or direct calls to appropriate staff member, take messages as needed.
• Ensure that program flyers are updated and posted appropriately.
• Perform cash handling duties, make change, and input fees and issues receipts. Record amount received and prepare report of transactions using computer software.
• Monitor users of recreation center, Boat House, and participants in recreation programs to ensure orderly conduct.
• Provide information on programs, activities, and events in person or by phone.
• Provide general clerical support including typing, filing, and copying.
• Utilize company software to enroll customers in programs.
• Receive, issue, and store recreation equipment and supplies.
• Input data into computer for registration process.
• Enroll customers in activities and create reservations.
• Perform facility opening and closing procedures, such as ensuring the facility is secure, rooms are set-up and break-down for programs, equipment is picked-up etc.
• Assist with recreation programs, activities, special projects, and events as required.
• Employee may be required to work special events on nights, weekends, or holidays.
• Performs other duties as assigned.

Responsibilities for Boat House:
• Prepare daily reports and deposits.
• Utilize company software to enroll customer in programs.
• Work outdoors in variable weather conditions, year-round.
• Assist patrons in and out of the watercraft.
• May be required to drive the GEM vehicle, trailer with kayaks to the Lakes Edge Boat House facility.
• May be required to maintain GEM vehicle.
• May be required to perform opening and closing procedures, such as ensuring the facility and equipment is secure. Power-wash kayaks and clean life jackets.
• May work alone from time to time.
• Safety-Sensitive: This position is a safety sensitive position and is subject to random drug testing.

Qualifications
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or General Education Degree (GED).

Experience: One (1) year of related experience and/or training; or equivalent combination of education and experience.

Licenses and Certifications:

Must possess a Texas driver’s license and meet the driver safety policy requirements.
Age Requirement: Must be 18 years of age or older

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