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The Client Care Manager - (CCM): This person meets directly with clients as a program advocate under the direction of the Center Coordinators and the Sr. Director of Programs. CCM's are responsible for scheduling appointments, assessing client social situation, providing options counseling, providing referrals in support of the client, delivering program materials, and supporting the client's engagement with PACN's material assistance program.

This individual will assist with maintaining and developing resources for clients and identifying and developing client care volunteers. This candidate will ensure professional service delivery and efficient center operations.


Ministry Qualifications: The incumbent must:
• Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
• Exhibit strong commitment and dedication to the pro-life position.
• Agree with and be willing to uphold PACN's Statement of Faith and operating policies including their commitment to personal purity and patient confidentiality.

Position Qualifications: The incumbent must:

• Have two years of experience in peer counseling or equivalent environment working with volunteers (preferred).
• Have good speaking skills in English; Bilingual a plus.
• Be self-motivated, dependable, responsible, with strong skills in administration and organization.
• Exhibit strong interpersonal and ministry skills.
• Fulfill responsibilities with little or no supervision and be willing to travel between locations.
• Exhibit strong vision and leadership skills for administrative organization and
management.
• Be detail oriented.
• Perform multiple tasks simultaneously in a fast-paced environment.
• Must be comfortable working in a variety of technology platforms.

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