Entergy Texas storm Update – 7/9/24, 11 a.m.

THE WOODLANDS, TX -- Entergy Texas storm crews worked overnight to restore power to approximately 141,000 customers after heavy rain and strong winds from Hurricane Beryl caused widespread outages across Southeast Texas. As of 11 a.m., approximately 219,000 customers are without power.

Based on initial damage assessments, the company expects 50% of customers to be restored by the end of day Wednesday. Because restoration times are based on the severity of damage, it could take up to a week to restore power to customers in the hardest hit areas. The company expects to be able to provide more specific information regarding estimated restoration times Tuesday evening.

Weather impacts from Hurricane Beryl caused significant damage to Entergy Texas transmission lines and distribution equipment. Preliminary damage assessments to the distribution system in Texas show approximately 110 poles, 30 transformers and 450 spans of wire damaged or destroyed. Special equipment like helicopters, air boats, and high-water vehicles are being used to access hard to reach areas.

A restoration workforce of more than 1,300 are in the field helping to restore service for customers affected by Hurricane Beryl, and the company continues to secure additional resources and people to expedite the restoration process. Crews and contractors are prepared to work long hours and throughout the night to fully restore power as quickly as possible.

Safety is our number one priority. If you lose power, keep these tips in mind:

• Stay away from downed power lines and assume they are energized.
• Report an outage on the myEntergy site or call 1-800-9OUTAGE. There is no need to speak with a representative to report outages if completed online.
• Use your portable generator safely. DO NOT run it in enclosed spaces. Only connect your generator to the whole house if the connection was installed by a licensed electrician. This prevents back feed to the distribution system.
• Minimize opening refrigerator or freezer doors to keep food cold for longer.
• Please stay clear of line workers as they work to safely restore power.
• Don't walk or drive through flood waters. Just six inches of moving water can knock you down, and one foot of water can sweep your vehicle away.

Stay informed throughout the restoration process using the following resources:

• Download our free Entergy app.

  Woodlands Network (includes Oak Ridge North, Shenandoah, Woodloch, and surrounding areas)

  There are approximately 42,000 customers without power in the Woodlands network which includes roughly 162 in Oak Ridge North, 2433 in Shenandoah, 37,332 in The Woodlands, and the rest are spread throughout the network.

  Major issues in the area include downed trees and vegetation, as well as damage to high-voltage lines and substations.

  Damage assessments are approximately 50% completed and have found:

• 32 poles down
• 37,200 feet of downed wire
• 14 damaged transformers
• 37 broken crossarms