*Apply here- https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=105195&clientkey=EE0092B78847CBEAFED7B51EE28512BD

Position Summary
The Family Services Manager holds a leadership position, guiding the Family Services team to ensure the effective implementation of programs and services. This role involves strategic oversight, collaboration with both internal departments and external partners, and active engagement in community outreach efforts. The manager is responsible for driving program success, providing team leadership, and delivering hands-on support to both staff and clients. Additionally, they ensure that departmental goals are achieved efficiently and in alignment with the organization’s mission.
Responsibilities
• Leadership and Oversight: Provide day-to-day management and support to the Family Services team, ensuring that all programs, community outreach events, and services are executed effectively.
• Team Development: Supervise, train, and evaluate Family Services staff, ensuring they have the necessary resources and knowledge to perform their roles efficiently.
• Program Management: Conduct program review meetings as needed with team members to ensure proper planning, execution, tracking and enhancement of family services programs, including food pantry operations, community outreach, and disaster recovery efforts.
• Community Engagement: Represent the organization by attending community events and network meetings. Build and maintain partnerships with community organizations.
• Volunteer Engagement: Work with Volunteer Coordinator to ensure all Coordinators are following volunteer policies and procedures for program volunteer needs.
• Client Services: Support the team with client appointments, acting as an intake specialist when necessary, and ensuring best practices are followed in evaluating and documenting client needs.
• Food Pantry Operations: Support Food Pantry Supervisor in the daily operations of the Food Pantry, including execution of all Food Pantry Programs and purchasing and coordinating community wide food drives, in partnership with Food Pantry Supervisor.
• Data Management: Oversee daily, weekly, monthly, and annual data input and reporting for all Family Services programs. Assist Department Director in program evaluation projects on a rotating basis.
• Administrative Procedures: Ensure the maintenance of filing procedures of client files, Client Tack database, and update Family Services section of the Programs & Service Procedure Manual.
• Budget Oversight: Assist in the review and recommendations for the annual Family Services budget. Serve as signature authority on Family Services check requests, and Oversee all invoicing for Family Services shelter, prescription and gasoline programs.
• Compliance and Policies: Ensure adherence to all programmatic and organizational policies, procedures, and best practices.
Key Competencies and Expectations
• Strategic Leadership: Lead the team with foresight and proactive planning, mitigating challenges before they arise and creating solutions that ensure smooth operations.
• Effective Communication: Maintain open, regular communication with staff, providing timely updates, calendar management, and ensuring clear expectations for team activities and events.
• Time Management and Prioritization: Effectively manage multiple priorities and responsibilities, ensuring timely completion of reports, staff timecard reviews, and other critical administrative tasks.
• Delegation and Support: Delegate tasks appropriately, ensuring team members are supported and all responsibilities are managed effectively.
• Enhanced Leadership and Accountability: Foster a collaborative and respectful work environment. Have strong willingness to gain program knowledge and provide clear support for staff.
Qualifications and Experience
Bachelor’s degree and 5+ years of experience in social services or nonprofit management.
Proven track record of successful team leadership and program management.
Strong interpersonal and organizational skills.
Effective communicator with ability to lead diverse groups of people.
Proactive problem-solver; having ability to address challenges directly and efficiently.
Effective time management, prioritizations, and strategic planning.
Experience in budget oversight and data management.
Licensed Social Worker (preferred).
Knowledge of Microsoft Office suite and database management systems.
Due to disaster response, the preferred candidate would live within 15 miles of 77381.

Travel Requirements:
Occasional local travel. Must have a valid Class C Texas Driver’s License and proof of current insurance. Must comply with Interfaith’s driving Policies and must pass a Motor Vehicle Record check before hire.

Work Schedule:
Monday – Friday 8:00 am to 5:00 pm, occasional weekend or evening events with advance notice

Work Location:
The Woodlands - In person

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
 Physical Demands: sitting, standing, talking, hearing and reaching
 Visual Demands: reading and prolonged computer usage
 Mental and Emotional Demands: stress, time pressures and critical thinking
The employee must be able to lift, move, push and/or pull up to 25 pounds.

Benefits:
 Medical, Dental and Vision Insurance
 Basic and Voluntary Life + AD&D
 Voluntary Short- & Long-Term Disability
 Flexible Spending & Dependent Care Accounts
 Employee Assistance Program
 403(b) Retirement Plan with corporate matching up to 5%; requires one (1) year of employment
 Paid Time Off
 Bereavement and Jury/Court Duty Pay
 Paid holidays
 Mileage Reimbursement
 20% Employee Discount for shopping at the Hand Me Up Shop
 15% Employee Discount for childcare at the Interfaith Child Development Center
 Work with enthusiastic team members who have a passion for service!

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The employee has reviewed this description and agrees that he/she is fully able and can perform the duties and responsibilities listed above

Equal Opportunity Employer
Interfaith of The Woodlands committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

Notice to Third Party Agencies
Please note that Interfaith of The Woodlands does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Interfaith will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Interfaith explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Interfaith of The Woodlands.

*Apply here- https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=105195&clientkey=EE0092B78847CBEAFED7B51EE28512BD

$59,000.00 Annually

Members with resumes on Woodlands Online can quickly submit your resume for this job

Login