Update: Skeeters release statement regarding JJ Watt Charity Classic

UPDATE: February 16, 2015

SUGAR LAND, Texas – The Sugar Land Skeeters sincerely apologize to JJ Watt, his foundation and fans that experienced any inconvenience while attempting to purchase tickets to the 2015 JJ Watt Charity Classic. The Skeeters ticketing service, Ticket Return Digital Ticketing, has released a statement regarding the issues that occurred:

Ecommerce services at TicketReturn.com (www.ticketreturn.com) were disrupted today, causing interruptions in the sale of tickets for the 2015 JJ Watt Charity Classic, at the Sugar Land Skeeters’ Constellation Field, in Sugar Land, Texas, and other events nationwide. The service interruptions occurred from 10:03 am ET until approximately 12:45 PM ET.

“TicketReturn experienced intermittent problems that delayed response from its online data servers and payment processors today,” said Gordon Hirsch, Senior Vice President of Marketing at TicketReturn, LLC. “Customers successfully purchased thousands of tickets, and thousands of other customers were disappointed in their attempts to purchase tickets. We apologize to everyone who was disappointed, particularly the JJ Watt Foundation, the Sugar Land Skeeters and their supporters.”

TicketReturn analysts and technicians were diagnosing the cause of today’s problems to ensure continued reliability of service.

“Although TicketReturn has taken responsibility for the technical errors that took place,” said Bob Zlotnik, Owner of the Sugar Land Skeeters. “We understand we have the responsibility to manage the JJ Watt Charity Classic at the highest standards. The buck stops here.”

The Skeeters are currently reconciling all ticket purchases and will release a statement about any additional ticket sales associated with the 2015 JJ Watt Charity Classic. For those who have purchased tickets and need assistance email, jschwarz@sugarlandskeeters.com.



UPDATE: February 7, 2015

Ticket sales for the third annual J.J. Watt Charity Classic have stopped apparently due to issues with the organization's website, according to a post on the Sugar Land Skeeters' Facebook page. The following message was posted, apologizing for issues buyers faced this morning.

JJ WATT CHARITY CLASSIC & TICKETRETURN.COM UPDATE - At this point, we have stopped selling 2015 JJ Watt Charity Classic tickets. We apologize for the experience that all of you have gone through this morning. WE WILL MAKE THIS RIGHT. If you have purchased and don't have confirmation of those tickets, please email: jschwarz@sugarlandskeeters.com to cross reference the purchase with the tickets. Once we reconcile all ticket purchases, we will post information on the Skeeters website (SugarLandSkeeters.Com) and Facebook, for any additional ticket sales.



ORIGINAL STORY:

HOUSTON -- Tickets for the J.J. Watt Charity Classic, presented by Bank of America, will go on sale Saturday, February 7, at 9 a.m. at the Constellation Field box office and online at www.ticketreturn.com. The Constellation Field box office will be open from 9 a.m. to 1 p.m. on Saturday and then regular box office hours of Monday – Friday from 9:00 a.m. to 5:00 p.m. Ticket prices range from $18 to $150.

The event will be held on Friday, May 1, 2015, at Constellation Field in Sugar Land, Texas, a suburb of Houston, Texas. Events will kick off with a home run derby at 6 p.m. followed by the softball game at 7 p.m. with defensive and offensive players from the Houston Texans competing.

In addition, the event will feature a silent auction with items such as autographed apparel, autographed game-day memorabilia and an “experience package” to sit in the dugout during an inning. J.J. Watt merchandise will also be available for sale.

In 2014, the event sold out and raised $420,000 for the Justin J. Watt Foundation, whose mission is to provide after-school opportunities for children in the community to become involved in athletics, so that they may learn the basic character traits of accountability, teamwork, leadership, work ethic and perseverance while in a safe and supervised environment with their peers.

For more information about the Justin J. Watt Foundation and the event, visit www.jjwfoundation.org. Media requests or sponsorship information for this event are available through Capture Marketing at info@capturemarketingllc.com or 262.696.5177.